Privacy Policy

Effective Date: 3 2026

This Privacy Policy outlines how personal information is collected, used, and protected when services are accessed through Bank Sender, including the website and SMS communications.

1. Information Collected

The following personal information may be collected:

Full name

Phone number

Email address

Property address

Financial or mortgage-related information

Communication preferences

This information is collected through forms, applications, and conversations, including SMS messages.

2. How Information Is Used

The information provided may be used to:

Respond to mortgage or loan-related inquiries

Provide rate quotes, application updates, or service-related information

Send SMS/text notifications and appointment confirmations

Improve communication efficiency and processing speed

3. SMS Consent and A2P Compliance

By submitting a phone number, express written consent is granted to receive SMS messages related to loan or mortgage services.

Message frequency may vary. Standard message and data rates may apply.
To opt out at any time:

Reply

STOP

to unsubscribe from SMS communications.

Reply

HELP

for assistance or email [email protected].

All SMS communications comply with A2P 10DLC regulations and are sent only to users who have opted in. Personal information will never be sold, leased, or shared with any third party for marketing or unrelated purposes.

4. Data Protection

Reasonable technical and administrative security measures are in place to protect user data. SSL encryption is used on all forms. Access is limited to authorized personnel involved in service delivery.

5. Cookies & Tracking Technologies

Bank Sender uses cookies and similar technologies to:

Analyze website traffic

Improve user experience

Remember user preferences

Monitor performance and analytics

Users may disable cookies in their browser settings. Some features may not function properly if cookies are disabled.

6. No Third-Party Sharing

User data is not shared with third-party companies, vendors, or marketing partners.

No data will be sold, leased, or transferred to any outside party not directly involved in delivering the services the user requested.

7. User Rights

Users may request to access, correct, or delete their data at any time by emailing [email protected].

8. Policy Updates

The policy may be updated periodically. Continued use of the website or communication services after updates indicates acceptance of the revised policy.